Privacy Policy

Last updated: July 2, 2026

At Sandeckschuhe, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we handle the information you provide when using our website and purchasing our bike shoes.

1. Information We Collect

We collect personal information that you provide to us directly, including:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Order Information: Details regarding the products you purchase and payment information.

  • Communications: Records of your correspondence with our support team.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Process payments, arrange for shipping, and provide order confirmations and tracking updates.

  • Customer Support: Respond to your inquiries, concerns, and feedback.

  • Service Improvement: Analyze site usage to improve our product offerings and overall shopping experience.

3. Data Protection and Security

We take the security of your personal data seriously. We utilize industry-standard encryption (SSL) to ensure that your sensitive information, such as payment details, remains secure during transmission. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses "cookies" to enhance your browsing experience, such as keeping items in your shopping cart and remembering your preferences. You may choose to disable cookies through your browser settings, though this may impact your ability to use certain features of our site.

5. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you. If you would like to exercise these rights, please contact us at Sales@sandeckschuhe.org.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will always reflect the most recent version.

7. Contact Us

If you have questions about our privacy practices or if you would like to make a complaint, please contact us by email at Sales@sandeckschuhe.org or by mail using the details provided below:

Sandeckschuhe Berliner Allee 76 13088 Berlin-Bezirk Pankow, Germany